Privacy Policy
Last updated: 23 October 2026
This policy explains what information we collect when you use this website or contact Witch Doctor Shakir, why we use it, and the choices you have. In this policy, "we" and "us" mean Witch Doctor Shakir.
In short: the website itself does not collect or store your personal information. It has no database, no analytics and sets no cookies. When you contact us by phone, SMS or WhatsApp, we use what you send to reply to you, arrange the service you ask for, manage your order and payment, and meet our legal duties.
Who we are and how to contact us
This website is run by Witch Doctor Shakir. Witch Doctor Shakir is based in Kenya, on East Africa Time (UTC+3). Witch Doctor Shakir is responsible for your information.
For any privacy question or request, get in touch with us. Call, send an SMS or send a WhatsApp message to 0714794142 (from abroad: +254714794142). We do not have an email or postal address, so all privacy requests are handled by phone, SMS or WhatsApp on this number.
What this website collects
This website is a set of fixed pages. It has no user accounts, no database and no server code that receives what you type. It does not use analytics, advertising tags, tracking pixels or cookies. Its fonts are stored with the site itself, so loading a page does not send your details to a font company.
Like any website, the company that hosts this website may record basic technical details when your browser asks for a page, such as your IP address, the page requested, the date and time, and your browser type. It may keep these basic technical logs to deliver the site and keep it secure.
We do not use these details to identify you or to build a profile of you.
The request form
The request form does not send anything to us and does not store anything on this website. When you press a button, your own browser turns what you typed into a message and opens WhatsApp or your phone's SMS app with that message filled in. Nothing is sent until you press send in that app.
Once you send it, the message is handled by WhatsApp or by your mobile network, like any other message you send.
Information you send us
When you call or message us, we receive what you choose to share. This may include:
- Your phone number, and your WhatsApp name and profile photo if you use WhatsApp.
- Your name and the country you live in.
- The service you are asking about and what you tell us about your situation.
- For rings and charms, your ring size and delivery address.
- Details needed to match your payment, such as the name on the payment, the amount and a payment reference.
Sensitive information
When asking about a spiritual service, some people share details about their relationships, their beliefs or their health. Please share only what is needed for your request and what you are comfortable sharing. Avoid sending anything sensitive that we do not need.
If you choose to tell us about your health, beliefs, relationships or sex life, we use it only for your request, with your agreement, and treat it with extra care. You can withdraw that agreement and ask us to delete it at any time.
Why we use your information
- To reply to your questions and requests.
- To agree the price and details of a service, and to carry it out.
- To prepare and send you a ring or charm you have ordered.
- To keep a record of what was agreed and paid, and to meet legal and tax duties.
- To deal with a complaint, cancellation, refund or return.
- To message you about your own request. We do not send marketing messages.
Legal basis
Some laws, such as Kenya's Data Protection Act, 2019 and UK and EU data protection law, ask us to have a lawful reason for using your information. We rely on: taking the steps you ask for before an agreement, and carrying out that agreement; our legitimate interest in replying to messages and keeping proper records; legal duties, such as keeping tax records; and your consent for any sensitive information you choose to share.
Who else handles your information
We do not sell your information, use it for advertising, or share it with anyone for their own marketing. Some companies handle it as part of how their service works:
- WhatsApp (Meta), if you message us on WhatsApp. WhatsApp's own privacy policy covers how it handles your account and messages.
- Mobile networks, for calls and SMS messages.
- The company that hosts this website, which may keep basic technical logs to deliver the site and keep it secure.
- The payment service you use, when you pay. The payment method is agreed with you before you pay, and that service's own privacy rules apply.
- Delivery companies, which need your name, address and sometimes your phone number to deliver a ring or charm. How an item is sent is explained before you order.
Information sent between countries
We take requests from many countries, so your information will often be handled in a different country from the one you live in. WhatsApp, payment services and delivery companies may also handle it in other countries.
Shakir is based in Kenya, so your information is handled there, and Kenya's Data Protection Act, 2019 applies to how we handle it. We use information sent from other countries in the same careful way, and only for your request.
How long we keep it
We keep messages and records only for as long as we need them for your request, for any follow-up you ask for, and for legal or tax records. When we no longer need them, we delete them.
You can delete your own copy of a chat at any time in WhatsApp or your SMS app. That does not delete our copy, so ask us if you want ours deleted.
How we keep it safe
WhatsApp says that personal messages on its service are end-to-end encrypted. Ordinary SMS messages and phone calls are not end-to-end encrypted, so think about what you put in a text message.
Your information is seen only by people who need it to deal with your request, and it is not used for anything else.
Your rights
Depending on where you live, you may have rights over your personal information. These can include the right to:
- Ask for a copy of the information we hold about you.
- Ask us to correct it.
- Ask us to delete it.
- Object to, or ask us to limit, how we use it.
- Withdraw consent you have given, where we rely on consent.
- Complain to a data protection authority.
Laws that may give you these rights
Witch Doctor Shakir is based in Kenya, so Kenya's Data Protection Act, 2019 applies to how we handle personal information. In Kenya, complaints about personal information go to the Office of the Data Protection Commissioner.
Depending on where you live, you may also have rights under other laws, such as the UK GDPR and the EU GDPR, Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Australia's Privacy Act 1988, and privacy laws in some US states. Whether a law applies depends on where you live and on the business's own situation, so this page does not say which ones apply to you.
Making a request
To ask for a copy of your information, or to have it corrected or deleted, get in touch with us. Call, send an SMS or send a WhatsApp message to 0714794142 (from abroad: +254714794142). We may need to check it is really you before we act. We will reply as soon as we can, and within any time limit set by law.
Cookies and tracking
This website itself does not set cookies and does not use analytics, advertising or tracking tools. If that changes, we will update this policy first and, where the law requires it, ask for your consent.
Age
Our services are only for adults aged 18 or over. We do not knowingly collect information from anyone under 18.
Changes to this policy
If we change how we handle information, we will update this page and the date at the top.